
It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent.
Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on. All user configurations and other data are removed. The Premium license key is backed up and reinstated. Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards. The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. Gather Logs: Collects troubleshooting information from the computer. The Advanced menu page contains four categories: Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer.
To verify the activation was successful, Premium displays in the top-left corner of the application.Endpoint Detection & Response for Serversĭouble-click mb-support-X.X.X.XXXX.exe to run the program Note: The Activate license button becomes clickable when valid license key and ID are entered into the corresponding fields. Below the License Key entry, select My license came with a License ID.If your license key has this format XXXX-XXXX-XXXX-XXXX and has a license ID with the format XXXXX or XXXXX-XXXXX, follow these steps: Note: The Activate license button becomes clickable when a valid license key is entered into the corresponding field. If your license key has this format XXXXX-XXXXX-XXXXX-XXXXX, follow these steps: Watch this video to learn how to activate your subscription using My Account: Once activated, Premium displays in the top-left corner of the program Dashboard. When your subscription activates, click Done.
In the Password field, enter the password used to sign in to My Account. In the Email field, enter the email address used to sign in to My Account.
In the top right corner of the Dashboard, click Activate license. If you haven't set up your My Account login, see Create and manage your Malwarebytes Account. This method requires you to have an active Malwarebytes account login. There are two ways to activate your subscription. If you purchased a subscription for multiple devices, find instructions on how to install and activate on different devices here: Install & activate Malwarebytes personal products.
Your Malwarebytes subscription allows you to activate Premium features such as Real-Time Protection and Scheduled Scans.